Privacy &

How We Use Cookies

Touchpoint Digital – Privacy Statement

Last Modified 21/5/2018

This privacy policy sets out how Touchpoint Digital Limited uses and protects any information that you give Touchpoint Digital Limited when you use this website.

Touchpoint Digital Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Touchpoint Digital Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

For the purpose of [the Data Protection Act 1998 until 24 May 2018 and thereafter] the General Data Protection Regulation (Regulation (EU 2016/679) as amended or replaced from time to time (“Data Protection Law”)

What we collect

We may collect the following information:

· Contact information such as name, email address and telephone number

· Demographic information such as postcode, preferences and interests

· Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

· Internal record keeping

· We may use the information to improve our products and services

· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests

According to Data Protection Law an individual may exercise his or her rights against each or any joint data controllers. However, in the first instance, you should contact in the event that you have any issues related to data protection or this notice.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The data that we collect from you will be stored on our servers or those of our service providers. It will not be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) unless

Length of data storage

Our policy is to ensure that personal data is only stored for as long as is. This may vary according to the type of information and the specific applicable purpose(s). In general, however, we keep personal data for up to 24 months after its collection.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

Our website uses cookies to ensure that we give you the best possible experience on our website. Visiting our website with your browser settings adjusted to accept cookies indicates to us that you consent to our use of cookies, and to provide them to you as described in this notice and in our Privacy Policy.

We use cookies to make the site work better for our visitors and to help us better understand how our visitors use the site. We don’t sell or share the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

You can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit Please read on to find out more about how and where we use cookies.

What are Cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

They help to improve the website experience and functionality by:- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page

· remembering information you’ve given so you don’t need to keep entering it

· measuring how you use the website so we can make sure it meets your needs

Cookies enable us to identify your device, or you when you have logged in. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

Use of cookies by this website

Strictly Necessary Cookies

In order to enable you to move around the website and use its features some cookies are strictly necessary. Without these cookies, we will not be able to determine the number of unique users of the site or provide certain features, such as automated log-ins.

Functionality Cookies

Sometimes, we need to store information about preferences you have made on this website, allowing us to tailor the website to you and enhancing the functionality of the website – these are Functionality Cookies.

The following cookies are Functionality Cookies:

We use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests. If you do not use such platforms then our site will not place these cookies on your device.

Performance Cookies

So that we may provide you with a better user experience – we use Performance Cookies across our website. The information supplied by performance cookies helps us to understand how visitors use our website so that we can improve the website experience to you and the way we deliver our content. Testing different features and page ideas is an important way of ensuring our website performs better. We use companies such as Google to deliver these services and so these performance cookies may be set by a third party company.

We use Google Analytics to collect information about how people use this site. We do this to make sure we meet our users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

To opt out of being tracked by Google Analytics across all websites visit

For more information about cookies and how they are used please visit.